Frequently Asked Questions

What is playing at the Arie Crown Theater?

Please visit our Shows and Events page for this information at https://ariecrown.com/events/ or call us at (312) 791-6900.

How can I buy tickets to an Arie Crown event?

Patrons can purchase tickets in advance at the Wintrust Arena Box Office located at 200 East Cermak Road. If there are tickets still available, you may purchae tickets at the Arie Crown Box Office on the day of the event. Please visit our Box Office page at https://ariecrown.com/events/box-office/ for more information. 

Are there any discounted tickets available for students / seniors / military?

Each show sets their own discounts and prices. Please call us at (312) 791-6900 to inquire about any discounts.

I want to buy tickets for a group to see a specific show/artist. Is there a discount for those tickets?

Each show sets their own discounts and prices. Please call us at (312) 791-6900 to inquire about any discounts. Or, visit our Group Sales page at https://ariecrown.com/events/group-sales/ to submit an email inquiry.

Do I have to pay any Service Charges or Convenience fees if I buy tickets at the Box Office?
No. There is a small per ticket Facility Fee when buying tickets in person at the Box Office. Taxes are included in the ticket price. TicketMaster Service Charges and Convenience Fees apply only to those purchasing tickets on-line, over the telephone or at a TicketMaster outlet.
I ordered tickets on-line. Where is the will-call window?

You may pick up any tickets held for will-call at any of the Arie Crown Theater Box Office windows located just outside of the theater by Gate 31 of the Lakeside Center. Tickets are available for will-call pick up on the day of the event.

Are there any package programs, like Show Tickets, Dining and Hotel Rooms available?
The Arie Crown Theater does not currently offer dinner or hotel room packages. The Hyatt Regency McCormick Place (312) 567-1234) will offer a New Year’s Eve package.
Where can I park? What does parking cost?

Lot C, located at 2301 South Lakeshore Drive is the closest and easiest parking lot for theater access. Theater parking is $23.00. Please visit our Plan Your Visit/Parking Page at https://ariecrown.com/plan-your-visit/parking/ for more information.

Directions - How can I drive to the Arie Crown Theater?

Please visit our Planning Your Visit/Location and Directions page at https://ariecrown.com/plan-your-visit/parking/ for detailed information.

Directions - Can I take public transportation to the Arie Crown Theater?

YES! Please visit our Planning Your Visit/Public Transportation page at https://ariecrown.com/plan-your-visit/public-transportation/ for detailed information.

How many does the theater seat?

The Arie Crown Theater seats 4,249. Please visit our About the Theater page for more information.

Is seating available for those with mobility impairments?
The entire facility is wheelchair accessible and compliant with all ADA requirements. Special arrangements should be made when ordering tickets if a member of the patron party is wheelchair bound. Make sure to mention to the ticket agent that a member of your party is mobility impaired.
What about patrons with hearing impairments?
Unless otherwise stated, performances are not usually signed for the hearing impaired. The theater does have infrared headsets available to hearing-impaired patrons at no cost. Just ask an usher or House Manager for a headset when you arrive at the theater.
Who was Arie Crown?
Arie Crown was a Lithuanian immigrant who became an American success story. Just 15 years old when he arrived in Chicago in 1875, he would eventually become one of Chicago’s most successful businessmen and patriarch of a prominent family.
I am a family member / friend / classmate / big fan of a performer. How can I meet them when they are here for the show?
Normally, you cannot visit an artist backstage during their time at the Arie Crown. If you have a method to contact the artist directly, it is suggested you get in touch with them and arrange to meet them after the performance as their schedule may allow.

Theater Contact Information

For additional information, please call the Arie Crown Theater at:

(312) 791-6900 (for event and ticket information)

(312) 791-6000 (Arie Crown Theater Information Line)

(800) 745-3000 (to purchase tickets via Ticketmaster)

When available, more information is obtainable by clicking on the event name.

ACT logo GoldLakeside Center/McCormick Place
2301 South Lake Shore Drive
Chicago, IL 60616

SMG